Artificial Intelligence, IT, cyber, and Innovation

Integration of Artificial Intelligence into business processes

Artificial intelligence is not only an emerging technology but a strategic tool for the evolution of operational and decision-making processes within companies. RCG, thanks to a network of highly specialized partners, offers consulting and implementation services dedicated to the introduction of AI as a lever for efficiency, innovation, and competitiveness.

The approach is modular and customized, designed to adapt to the structure and specific needs of each organization, where AI can transform the routine management of activities into a dynamic and predictive ecosystem.

Operational Applications of Artificial Intelligence
• Automation of repetitive processes (RPA): Use of algorithms to perform low-value-added tasks (e.g., payment verification, deadline updates, document management).
• Prediction and Predictive Maintenance: Analysis of historical and real-time data to anticipate system, building, or workflow issues.
• Conversational AI: Integration of chatbots and virtual assistants for user support, requests, ticket management, and customer services.
• Resource Optimization: Intelligent systems for energy management, scheduling of technical interventions, and maintenance planning.
• Predictive Analysis of Financial Flows: Tools to support decisions in asset management, with simulations, dynamic reporting, and risk identification.

Intervention Phases
1. Analysis of existing processes: Mapping of workflows and identification of areas where AI can generate value.
2. Selection and configuration of technologies: Choosing the most suitable AI solutions (machine learning, NLP, neural networks, expert systems) based on the client’s objectives.
3. Integration with existing IT systems: Adapting AI technologies to the existing infrastructure, ensuring operational continuity and scalability.
4. Training and support: Assistance to internal teams for the adoption of solutions, with operational support and ongoing assistance.
5. Continuous monitoring and optimization: Analysis of the performance of adopted solutions, with iterative improvements and adjustments over time.

• Concrete benefits
• Reduction of operational costs and management time
• Increase in accuracy and decision-making control
• Simplification of recurring tasks
• Improvement of user experience and service quality
• Greater sustainability in processes (less waste, more efficiency)

Artificial intelligence, if correctly implemented, becomes a silent yet strategic ally, capable of significantly improving the quality, speed, and sustainability of daily activities.

Design and governance of Information Systems

A well-designed information system is not just a technological infrastructure: it is the beating heart of every modern organization. RCG supports companies in the design, review, and optimization of their information systems with a strategic, scalable, and results-oriented approach.

Through dedicated consulting and strong expertise in managing digital processes, we support businesses and institutions in transforming their IT ecosystem, making it more efficient, secure, and aligned with business objectives.

Services offered

• Functional analysis of existing systems and mapping of internal operational flows
• Design of customized IT architectures, capable of integrating legacy tools and new solutions
• Definition and implementation of IT governance models for effective management of data, access, and resources
• IT Project Management: complete coordination of digital projects, using Agile, DevOps, or Waterfall methodologies based on the client’s needs
• Development of interoperable environments, where ERP, CRM, business intelligence tools, and cloud platforms interact in an integrated manner
• Monitoring of the information system’s performance, with dedicated KPIs and periodic reporting

A strategic and modular approach

RCG does not offer standard solutions, but tailored projects crafted to meet the real needs of each organization. We intervene where necessary and guide the client through a gradual process of technological evolution, balancing innovation, costs, scalability, and the level of internal adoption.

Objectives

• Increase operational efficiency
• Improve data traceability and quality
• Make business processes smoother, faster, and more secure
• Facilitate managerial and decision-making control

Thanks to the experience gained in complex, including international, contexts and our methodological flexibility, we are able to intervene in both specific application areas and entire information ecosystems, transforming technology into a strategic lever for innovation and competitiveness.

Server Hosting & Domain

RCG, through the RETROX division, offers clients diversified hosting and domain registration solutions with all related services (email and SSL certificates). The various levels of service customization are tailored to specific needs, with hosting on shared or exclusively dedicated Virtual Machines, fully compliant with current GDPR regulations and the highest security standards.

Hosting is also scalable in relation to the expected traffic volumes, site flows, or functionalities, ensuring that it always effectively meets operational needs, guaranteeing business continuity and providing quick support interventions.

Cyber Security and Data Protection

RCG offers consulting and assistance services on all aspects of data protection and security systems.

In particular, audits aimed at ensuring compliance with current regulations and verifying all obligations related to cybersecurity, with special reference to the provisions of the Data Protection Authority; in matters of cybersecurity, data protection, compliance with data security standards, and data breaches; data transfers; use of cookies; employee monitoring; cloud computing; mobile apps; payment systems; wearable technologies; big data; worker privacy; information governance; retention policies; and prevention of cyberattacks (cybercrime).

Day-by-day support

Beyond strategy and the most advanced setup to review and adapt outdated systems to new regulations or requirements, RCG, thanks to its specialized partners, provides continuous modular support for internal ICT activities, ranging from a simple external help-desk service to a full ‘outsourcing’ of the system administration activities necessary for the operational functioning of a company.